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#33 Customer Culture: with AI no alibis

#33 Customer Culture: with AI no alibis
Apr 9, 2024 · 21m 25s

As more and more organizations are integrating AI within their customer service operations, you got no more alibis: either you upgrade customer culture along with technology adoption, or you're bound...

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As more and more organizations are integrating AI within their customer service operations, you got no more alibis: either you upgrade customer culture along with technology adoption, or you're bound to disappointing results. Paolo Fabrizio share 3 key takeaways from the AI Forum.
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Author Paolo Fabrizio
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