#14 The rational and emotional sides of Customer Experience w/Annette Franz

Jan 27, 2016 · 19m 51s
#14 The rational and emotional sides of Customer Experience w/Annette Franz
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In this episode I'm hosting Annette Franz, Customer Experience expert, talking about what brands need to do in order to achieve excellent results using CX. *** *** *** Read full...

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In this episode I'm hosting Annette Franz, Customer Experience expert, talking about what brands need to do in order to achieve excellent results using CX.

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Read full article here: http://bit.ly/Podcast-14ENG
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Author Paolo Fabrizio
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