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Author Chip Heath on Creating Memorable Customer Experiences

Author Chip Heath on Creating Memorable Customer Experiences
Oct 12, 2017 · 14m 10s

In this interview with Chuck Leddy of the National Center for the Middle Market, "The Power of Moments" co-author Chip Heath explains what makes great customer experiences and how middle...

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In this interview with Chuck Leddy of the National Center for the Middle Market, "The Power of Moments" co-author Chip Heath explains what makes great customer experiences and how middle market companies can deliver them.
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Author Chuck Leddy
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