Aiding families in dealing with the complexities of the criminal-justice process. explain the process of obtaining police reports, gaining access to data, and making contact with case detectives and case workers. We’re a resource to families in cases where no suspect has been identified and thus they have no court advocate. We help form questions and make an effective complaint (if necessary). We know what additional services are needed and available, and exchange referrals with community organizations to meet the needs of our victims and their families.