Would You Do That For Your Mother?
Jun 8, 2018 ·
27m 49s
Bill Horan will talk with Jeanne Bliss author of "Would You Do That For Your Mother?" Jeanne will discuss why so many companies annoy customers despite good intentions, how to...
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Bill Horan will talk with Jeanne Bliss author of "Would You Do That For Your Mother?" Jeanne will discuss why so many companies annoy customers despite good intentions, how to define a "Make Mom Proud" company, what qualities and skills should an employer look for in an employee to "make mom proud,” what are the most common customer complaints, and what companies and organizations go out of their way to "make mom proud.”
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