Going Digital, But Staying Personal, Means Customer Considerations Must Come First
Oct 7, 2021 ·
18m 31s
As credit unions strive to transform themselves for a digital-first world, CO-OP Chief Operating Officer Nick Calcanes discusses the need to adopt a human-centric approach that’s focused on solving members’...
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As credit unions strive to transform themselves for a digital-first world, CO-OP Chief
Operating Officer Nick Calcanes discusses the need to adopt a human-centric approach that’s focused on solving members’ problems, using people who care about fixing those problems.
show less
Operating Officer Nick Calcanes discusses the need to adopt a human-centric approach that’s focused on solving members’ problems, using people who care about fixing those problems.
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