So we are into a new decade. What do we have to look forward to in the hospitality property industry?

Stay with me and I’ll tell you.

We here at Keystone HDC, we want to wish you a Happy New Year and take a few moments to explore upcoming hospitality property trends in order to help you lay the foundation for your success in 2020.

Here are the top things you should consider.


Go green

A focus on environmental sustainability isn’t new, but the degree to which your guests expect eco-friendly products and services has grown.

Simply suggesting that guests reuse towels for an extra day isn’t enough; today’s traveller wants to stay at properties that have integrated green practices in all aspects of their business.

For example:

•Qualifying for a “Leadership in Energy and Environmental Design (LEED) Certification”

•Installing solar power

•Improve water conservation

•Cut back or stop using plastic

•Implementing motion sensors that will turn off the power once no motion has been detected for a certain period of time.

•More eco-friendly options for waste disposal by introducing recycle bins in guestrooms and compost bins in F&B outlets.

•Meat alternatives in F&B


Smart rooms

The internet of things is spreading not only into homes but also into hospitality properties. From access to streaming services to a room key on your smartphone, the essential amenities in a guestroom are becoming increasingly digital. Guests want concierge services or temperature controls at the push of a button (or tap of a finger), and voice-activated controls are expanding beyond simply asking Alexa to play your favourite song.

Many of these innovations require only minimal changes to a modern guestroom, so a forward-thinking hotelier or innkeeper can implement them quickly and efficiently.

For example:

•Properties giving the guest the capability to allow them to log in to their favourite streaming accounts and then automatically get logged out upon check-out.

•Wireless device charging

•Tablet-based control and or digital controls for temperature, light, power and information.

•Soundproofing tech

•Voice-activated controls.

•Smart mirrors that combine a TV screen and a guest room mirror.

•Keyless door entry


Producing content for your property & region

Preparing content can be expensive and time-consuming and many property owners feel that the lifespan of a piece of content is far too short. Be strategic and use the same content on many different platforms.

For example, write a blog post, divide it into tweets, Facebook, Instagram etc. posts with images. Record your blog post for podcasts and create a video for multiple platforms.


Continue reading and I will share with you six more things we have to look forward to in the hospitality property industry ...


⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY CONSULTING:
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RESOURCES & LINKS MENTIONED IN THIS EPISODE:
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https://KeystoneHospitalityDevelopment.com/KHDC140


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