When people say "I can't imagine" it's usually in response to something horrible that's happened. It's meant to convey a sense of deferrence to your pain or experience by not attempting to trivialize it in some way. But what if we switched the meaning of that phrase? What if we DID imagine what someone else is experiencing, feeling and thinking? What if we DID connect to their experience so much so that we actually DID something about it? In this episode, Keisha A Rivers shares insights on how to change that phrase in ways to create a catalyst for change and to support the transformation within your teams, organizations, companies, and communities.