This episode is a recording of a webinar I did with Dr Roger Miles on "Conduct & Culture under COVID".

In our discussion, Roger and I explore what changes, if any, there have been during Coronatime to expectations and norms of what constitutes “good behaviour”.

Many industries are now regulated by Behavioural or Conduct regulators, who have views on what they expect from their regulatees. Equally, we’re seeing a shift in societal expectations as to what the general public expects from companies; either the one they work for, or from whom they buy products.

We explore what that means and how we, both companies and individuals, can best respond to the changing dynamics.

As ever with the webinar recordings, the quality isn’t as high because of the limitations of Zoom, so apologies for that. But hopefully, lower-quality audio is compensated for by high-quality content.

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