In this episode, Helen is joined by Consumer Champion and Queen of Customer Service Jane Hawkes.
Jane shares her insights on Customer Service and vulnerability from the other side of the counter - how to be a better customer.

Find out more about Jane and her work here - https://ladyjaney.co.uk/

You can also follow me for future episodes and more consumer vulnerability information:

Twitter - https://twitter.com/hpettifertrain
LinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/
Website - https://www.helenpettifer.com/vulnerable-customer-compliance.html