Increasing satisfaction within internal and external teams is a never-ending job. But how do you even approach the subject, considering there are just as many opinions as people within the team?

In this week’s Tech Leaders’ Intel podcast, we speak with Nuno Veloso, the Head of Engineering at luxury fashion company FARFETCH. Nuno enlightened us on the challenges of being a leader in a rapidly evolving industry where expectations are constantly on the rise. Struggling to understand the viewpoint of all teams, Nuno decided a different approach. While brainstorming with his colleagues, they decided to attack the subject straight-on by undertaking a company-wide survey initiative.

In detail, Nuno tackles subjects like:

• The alignment of different teams
• Understanding impacts and risks of platform interventions
• Planning solutions when something goes awry
• How to understand and name gaps in competencies
• Helping employees see the impact of their daily workloads

...and much more!

This week’s podcast is a must for everyone who struggles to maintain a high satisfaction level within their teams, with helpful advice how to approach the subject head-on.