I would like you to look around your healthcare organization and ask yourself “Who’s in charge of your purchase services?” I can assure you, if you are honest with yourself, the answer is – nobody!

The reason for this circumstance is that this function, at most healthcare organizations, has been outsourced to your department heads and managers with disastrous results. We have seen department heads sign purchase service multi-year contracts that have cost their healthcare organization hundreds of thousands of dollars a year, due to benign neglect.