Ron starts the hour with the story of a car with no horn and a hung computer : takes a call on a 2014 Taurus that may have a bad steering rack : takes a call from a customer thanking Ron for fixing his wife's car : takes a call with the caller asking if it's safe to site in a 2015 Equinox for 90 minutes : answers an email on how to sell a repair job : and answers an email on RAV-4 oil consumption.