25 APR 2024 · In this episode, we listen in to a live recorded session from IWCE 2024 on the topic of transitioning to NG911 capabilities, what PSAPs need to upgrade. The session featured an all-star panel consisting of https://www.linkedin.com/in/jeremy-hill-cpe-806jerm/ , 9-1-1 Program Specialist and Public Safety Advisor at the NTIA Office of Public Safety Communications; https://www.linkedin.com/in/fabriciovelez/ , Director of Interoperability and Industry Standards at INdigital; and https://www.linkedin.com/in/stevenraucher/ , CEO at RapidDeploy. In my absence due to last minute illness, the session was ably chaired by Chris Moore from Comcast. The session touches on how the major requirements for NG911 can be met, as well as where the opportunities and key application areas are for public safety agencies. Get the IWCE DIgital Pass IWCE 2024 has come to an end now, but welcomed more than 3,800 members of the mission and business critical communities. The show saw 4 days pakced full of conference sessions, with more than 115 hours of content across panels, keynote speakers, and presentations from the Emerging Tech & Innovation Theatre. If you want to access all of the recordings from the event itself, the IWCE Digital Pass is now available. These recordings are available through to June 28th 2024, so sign up now to make the most of these asessions while available. Find out more about the WICE DIgital Pass here:https://iwce.informatech.com/2024/index/registrations/ If you were there in-person at IWCE, you have access to all of the recordings as part of your pass. These can be found here: https://attend.informatechevents.virtual.informatech.com/c/iwce-events Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com/

2 APR 2024 · In this episode, we cover some of the highlights from the recent BAPCO 2024 trade show and we hear directly from vendors about what you would have seen if you had been there, and where they see the industry heading. A special thank you to those vendors that participated in this episode, allowing our listeners who weren't able to make it to BAPCO 2024 an insight into what they missed, and an insight into where the industry s heading. Thank you to NICE, Sepura, BT/EE, Samsung, Tait, Airbus and Motorola Solutions for participating in this episode where we trialled something a little different for you! Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com/

14 MAR 2024 · In this episode, we talk with Leicestershire Fire and Rescue Service on the cruciality of communications in an emergency response, and how they’ve navigated challenges in this critical communications space. Specifically, we talk with Leicestershire Fire and Rescue Service's Chief Fire Officer, Callum Faint, on what his new role as board chair for the National Fire Chiefs Council (NFCC) Digital, Technology and Cyber Board will mean for Fire and Rescue Services in the future. We hear about the latest Digital, Data and Technology (DDaT) roadmap for fire services is being driven to ensure greater efficiencies can be found amoung fire and rescue services across the UK, and we hear how Leicestershire FRS have implemented a new mobilising system, including some of the challenges that had to be overcome, and advice for others who may be in a similar position. Our guest on this episode, Callum Faint, transferred to Leicestershire Fire and rescue Service in July 2019 as an Assistant Chief Fire Officer, he was then subsequently promoted to Chief Fire Officer in September of 2020 and in a short timeline Callum not only led the Service through the COVID-19 pandemic but also improved the Services performance and culture, with significant improvements across almost all gradings of inspection. Even more recently, Callum has been appointed as the Digital, Technology and Cyber board chair for the National Fire Chiefs Council. Find out more about the NFCC DDaT here: https://nfcc.org.uk/our-services/data-portal/ Find our more about Leicestershire Fire and Rescue Service here: https://leics-fire.gov.uk/ Please check out Omdia's Emerging Critical Tech & Innovation Survey in partnership with IWCE: https://survey.alchemer.com/s3/7695058/e898235f6849 The survey should only take 10 minutes to complete. All participants will receive a free summary, and all IWCE participants who complete the survey will be invited to a session where the results will be shared in-person by myself and Ildefonso de la Cruz. Please share with colleagues and customers and let's gauge the voice of the industry together! Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com/

13 FEB 2024 · In this episode, we explore the forefront of critical communications in the emergency response sector by discussing the process a national organization went through to procure and roll out a critical communication solution that will be used nationwide. Specifically, we talk about the Ambulance Radio Programme (ARP) and how they rolled out the new Mobile Data & Vehicle Solution (MDVS) to Ambulance Trusts in England and Wales. The ARP have managed the ‘Airwave Service’ for ambulance trusts in England and Wales since 2005, so this includes the Radios, Mobile Data, Networks, and Control Room Systems used to communicate with operational crews. The technology is now undergoing a replacement programme, working with multiple suppliers, with this programme being led by ARP and funded by the Department for Health and Social Care. The MDVS rollout program is currently ongoing, beginning in April 2023 with the Yorkshire Ambulance Service, and planned to end December 2024. By the end of December 2023 the program had rolled out the mobile data and vehicle solution to more than 999 ambulances. We are joined by Stuart Murphy, Stuart is the Senior Program Manager at the Ambulance Radio Program, and has over 25 years of experience in the delivery, national procurement, design, testing and service management of enterprise wide solutions across the health sector. Since joining the Ambulance Radio Programme in 2015, he has played a key role in their national procurement efforts. Before the Mobile Data & Vehicle Solution, he led a multi-discipline team on the design, build and testing of the Control Room Solution (CRS) up to 2021. He then began work on completing the pilot and now successful live delivery of the MDVS (Mobile Data Vehicle Solution) rollout which started in April 2023. Find out more about the Ambulance Radio Program here: https://ambulanceradioprogramme.nhs.uk/ Please check out Omdia's Emerging Critical Tech & Innovation Survey in partnership with IWCE: https://survey.alchemer.com/s3/7695058/e898235f6849 The survey should only take 10 minutes to complete. All participants will receive a free summary, and all IWCE participants who complete the survey will be invited to a session where the results will be shared in-person by myself and Ildefonso de la Cruz. Please share with colleagues and customers and let's gauge the voice of the industry together! Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com/

30 JAN 2024 · In this episode, we delve into the dynamic landscape of private networks, exploring their transformative impact on telecommunications. We are joined by Shahid Ahmed, Group Executive Vice President at NTT Group, with over 30 years of experience in the telecommunications industry. The discussion unfolds with an overview of private networks, their growing role in critical infrastructure, and their facilitation of LTE and 5G adoption. Connect with Shahid here: https://www.linkedin.com/in/shahid-ahmed-472440/ Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com

16 JAN 2024 · In this episode, we take a look at the year ahead and what we're expecting, or wanting, to see for the critical communicaitons industry through 2024. We're joined by: - Ildefonso de la Cruz, Principal Analyst at Omdia - Donny Jackson, Editor at IWCE's Urgent Communications - Erin LeMoine, Event Lead for IWCE Check out Omdia's "Physical Security and Critical Communications Trends to Watch 2024" document here: https://omdia.tech.informa.com/insights/2024/physical-security-and-critical-communications-trends-to-watch-2024 Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com

19 DEC 2023 · In this episode, we take a look back at what's occurred in 2023 that's impacted the critical communications industry. We start with looking at macro economic trends and the effect they've had on the industry, and then talk about some of the important developments within the critical communications industry that we've seen impact this market. To help cover everything that's happened we're joined by Ildefonso de la Cruz, Principal Analyst at Omdia; Donny Jackson, Editor at IWCE's Urgent Communications; and Erin LeMoine, Event Lead for IWCE. Have a topic you’d like to discuss on the show? Get in touch with us at mailto:critcommscircle@omdia.com

5 DEC 2023 · In this episode, we explore the legal and regulatory aspects regarding the realisation of Quality of Service, Priority and Pre-emption (QPP) in commercial networks. We are joined by two esteemed representatives from TCCA, Nina Myren and Johna Levin, who help walk us through the findings of the recently published whitepaper. Please do check out the white paper here: https://tcca.info/documents/September-23_LRWG_QPP_whitepaper.pdf/ Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com/

21 NOV 2023 · In this episode, we discuss the latest Omdia videos recorded by Paul Bremner and Ildefonso de la Cruz. We hear Ildefonso reviewing next generation critical communication networks and discussing the significant shift in the critical communications market. Then we hear Paul outline key trends and disruptors impacting the control room market before reviewing how AI will impact control rooms. Videos discussed on today's episode: - https://www.youtube.com/watch?v=2sX1AXqWq40 - https://www.youtube.com/watch?v=fGdZ1FHWwFY - https://www.youtube.com/watch?v=UsP17WmDbc4 - https://www.youtube.com/watch?v=qCqSdxYEPBI Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com/

7 NOV 2023 · In this episode, we focus on the human factors behind the technology, and understanding how human-decision making works is absolutely paramount in improving decison-making in high-stress environments. We are joined by Bart van Leeuwen, Situational Awareness Master Instructor, Keynote Speaker, Owner at Netage B.V., and Fire Captain. Bart’s unique combination of experiences across the fire industry, IT industry and academia allows him to provide a fresh perspective on issues involving data usage and human factors. Join us for a fascinating discussion where I took 3 key lessons: - The implementation of technology starts with human factors - What is technically possible is not always useful - High cognitive workloads in high-stress scenarios impacts multiple areas Connect wth Bart here: https://www.linkedin.com/in/bartvanleeuwen76/ Have a topic you’d like to discuss on the show? Get in touch with us at https://omdia.com/