18 AUG 2021 · Take just 6 minutes to learn about how automated communications can impact your business! Listen in to the final episode Understanding Communication Channels and Preferences. Ivy will examine the findings over the course of the series and apply them to the 5W’s. Comment below to let us know what your thoughts are or reach out to us to find out more information on how we can help!

9 AUG 2021 · This week on Understanding Communication Channels and Preferences, we will be talking about when businesses utilize two-way conversations via chat. Ivy and her fellow SPLICErs share their thoughts on when chat can be beneficial vs inconvenient. If you are interested in two-way texting, web chats, or social media messengers you won’t want to miss this!

30 JUL 2021 · This week on Understanding Communication Channels and Preferences, we will be discussing text messages! Ivy is joined by her fellow SPLICErs to discuss when they think text messages, both SMS and MMS, are valuable and the impact they have on their day-to-day.

23 JUL 2021 · This week on Understanding Communication Channels and Preferences, we will be discussing automated and live calls! Ivy is joined by her fellow SPLICErs to discuss when they think calls from businesses work and when it can become too much. Sit back, listen in and let us know in the comments you thoughts!

14 JUL 2021 · This week on Understanding Communication Channels and Preferences, we will be discussing everything e-mail! Ivy is joined by her fellow SPLICErs to debate about when they think e-mails work and when it can become too much. Give it a listen and let us know in the comments if you agree or disagree with anything.

7 JUL 2021 · Welcome to the very first episode of our web series, Understanding Communication Channels and Preferences! This episode, our very own Ivy Tang will be covering the 5W's and how they can help you get started on picking the best communication channel for you and your business!