A Gambling story

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A Professional gamblers story of an incident at a California Native American casino.

A pause in pursuit for answers

25 OCT 2022 · Due to serious medical issues, a pursuit for answers was paused. Caregiving, and medical issues took priority. Still no answers from management during this time period.

5m 9s
Another irregular Cashback practice never explained.

25 OCT 2022 · Another irregular Cashback program never explained. Yet, later corrected. The pattern of ignorance, and avoidance continues.

7m 20s
No answers, apologies, restitution, or enforcement.

25 OCT 2022 · After the violation was corrected, there was no enforcement. Then another questionable practice surfaces.

3m 1s
Vice President justifies operating on fine print.

25 OCT 2022 · Vice president of slots justifies operating 98% of video poker machines on fine print. Immediately thereafter, has all publications removed.

3m 51s
Shift Manager resorts to fine print explanation.

25 OCT 2022 · Shift manager relies on disclaimer in fine print, to justify discrepancy on 98% of video poker machines.

5m
No answers from management

25 OCT 2022 · After no response from management A full audit reveals 98% of all video poker machines Cashback ratio, are based on fine print.

2m 34s
Discovering the first violation

25 OCT 2022 · How the loyalty program violation was discovered.

4m 18s
Intro and background

25 OCT 2022 · A quick description of my work history prior to gambling professionally

2m 31s