Finance can be a huge headache for shop owners. It's important to get paid for the work you do, of course but there can be significant challenges to collecting the payment when the repair is completed. Have you ever looked across the counter and wondered, "Is this transaction going to be a dream or a nightmare?" The search for contactless options has led many shop owners to implement text-to-pay systems. What was once a "nice to have" option has quickly become a "must have" business tool. In this episode of Shop Owner Solutions, Doug Kaufman and Vic Tarasik talk with Jesse Meddaugh from 360 Payments, San Jose, CA and Charlie Marcotte from American Pride Automotive, Hampton Roads, VA..