Why Your Dealership Needs an Omni-Channel Communication Strategy
Jan 11, 2024 ·
36m 54s
While a vast majority of the car-buying process is happening online, there comes a time when your customers will eventually need to take that process offline. Dealerships that are winning...
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While a vast majority of the car-buying process is happening online, there comes a time when your customers will eventually need to take that process offline. Dealerships that are winning are providing consumers with a number of different options to connect and drive them to the dealership, including text, web chat, email, phone, and others.
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- Key takeaways include: What it means to have an omni-channel strategy
- How today's car buyer finds and connects with a dealership
- Why connecting your dealership to Google Click-to-Message and Facebook Messenger will drive more leads
- The benefits of having a unified inbox for all of your customer interactions
Information
| Author | DrivingSales Dealership HCM |
| Website | - |
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