Senior Training Consultant and Certified Bank Training Professional Janice Branch talks about how she became the raved about trainer she is today. Janice has learned that wanting to be a trainer and being one are two different things. In this episode of Training Matters she shares her story with our listeners. This episode is not to be missed by all of you who are aspiring to be a trainer or even become a Certified Bank or Credit Union Training Professional yourself through our Train the Trainer Boot Camp.