There are miserable, unhappy, difficult people in every facet of our lives. Many times we try pointing out their offense behavior in the hope that they will change. Yet rarely are our observations appreciated or acknowledge. In fact, the opposite is generally true: they either take offense to our comments and defend their actions or they completely disregard what we've said. Yet there must be some way to make progress with those who are creating a hardship for those around them. And there is.

This show is brought to you by Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).