When it comes to a career in claims, you need to be a translator.
You need to clearly articulate complex topics to people who may be unfamiliar — often during stressful times.
And the only way that's possible is when you start with listening.
For today’s guest, Simon Camaj, LAD and Voluntary Benefits National Practice Leader at Mercer, that comes naturally. Simon’s non-traditional career journey to claims has taught him the universal value of making sure one’s mission — no matter what the role — is never lost in translation.
Join us as we discuss:
The universal lessons Simon has learned across his storied career
The power of empathy and communication in claims
Why alignment is more important than technology   


Need more claims strategy in your life? Check us out on Apple Podcasts, Spotify, or on our website.
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