Host: Philip Holt
Guests: Edwin van den Berg, Rob Etheridge and Samuel Caceres
Abstract: We often speak about the importance of our people to the success of our organisation, but do we really take the time to consider the human factors that significantly impact the Quality of our Products and Services for our customers? Visual management is a critical element of helping our people to be successful, avoiding the mistakes and errors that humans are prone to make under pressure, by providing simple and accessible prompts and guides that reduce the burden of doing their job right first time. In this Podcast, Edwin, Rob and Samuel share their experiences and explain how they’re helping GKN Aerospace to make a breakthrough in this area.