Through the surge of contactless payment during the COVID-19 pandemic, associates experienced a new way to accelerate the point of sale without sacrificing engagement and service quality. Contactless payment isn't going anywhere anytime soon.  
Now the question is: how can tech companies deliver that solution at a mass scale while meeting customers where they’re at? The answer lies in innovation. 
Shelby Skrhak speaks with Andrew Kim , director - Product Management at Zebra Technologies , about: 
- The benefits of contactless payment
- Maintaining high-quality service
- Meeting customer expectations 
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