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The Art of Managing Multiple Customer Types

The Art of Managing Multiple Customer Types
Apr 19, 2022 · 42m 12s

There is no shortage of opinions on building reliable systems. But when does it make sense to rebuild versus improve?   A lot of thought goes into creating a comprehensive structure...

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There is no shortage of opinions on building reliable systems. But when does it make sense to rebuild versus improve?  
A lot of thought goes into creating a comprehensive structure for juggling multiple customer types—and not to mention filtering the “noisy data” of different use cases. 
In this episode, I interview Brandon Goldstein , Senior Manager, Marketing Operations at Evolve Vacation Rental , about the difference between improving or building processes, CDPs, and day-to-day aspects of working across multiple consumer channels. 
Join us as we discuss:
- Building new vs improved processes
- Customer data platforms (CDPs)
- New technologies in marketing operations
- Strategies for getting “lifts” 
Keep connected with us by subscribing on Apple Podcasts , Spotify , or your favorite podcast player. Check out our website at Taylor.com . 
Listening on a desktop & can’t see the links? Just search for The Art of Marketing Operations in your favorite podcast player.
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Author Sweet Fish
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