S2 Ep 21 Doing customer support the right way
Oct 24, 2022 ·
35m 11s
Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of...
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Doing customer service the right way requires more than just investing in the latest chatbot or AI system. In this episode we speak with Josh Nielsen, CEO and co-founder of Zencastr, who shares his company's approach to customer experience and how to leverage support to create a unique differentiator and competitive edge.
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