It's usually the first thought that comes to mind when things go left ... Not Today! At work, depending on how extreme the situation might be, there might even be additional thoughts about exactly what you will say or do if pushed to the edge. Then you come back to reality and assess the risks and weigh the stakes. That's right, people being reckless! We all have them, whether external to your organization or internal. Someone whose demand for your product or service could sometimes lead to tense, if not disrespectful interactions. Join The Access Point hosts Dr. Lonnie Morris & Dr. Wendy M. Edmonds, and special guest Aundrae Parchment, as they dig deeper. Discussion insights: (1) How to defend yourself without your reaction overshadowing the instigating action? (2) How do you hold your employer accountable for the aggressions you might encounter from people as your are executing your job?  Connect with Dr. Edmonds & Dr. Morris on LinkedIn. Links in order: https://bit.ly/3B3uhqs http://bit.ly/3XrJKcZ Connect with Aundrae on LinkedIn. https://bit.ly/418QVsd Review the discussion notes, questions, and takeaways. https://bit.ly/3mtmM7X Listen to Pfizer's "The Antigen" podcast today. https://bit.ly/3EIIUQD Listen to Pfizer's "Science Will Win" podcast today. http://bit.ly/3u3uoxW