With a staggering 84% of people trusting online reviews, negative online reviews can make or break a business's reputation. So how do you deal with negative reviews about your business that can be very damaging? What initial steps can you take to try and resolve a negative opinion of your company, service, product or business, with the person who has given the review? What should you NOT do when you receive a negative review? How can our laws assist you, and what are the key points that a Court would take into consideration if you are thinking of taking legal action? Do not miss out on finding out the answers to all of these questions by listening to our host Hatti Suvari in conversation with specialist Barrister, Claire Overman; as always in plain and simple English!#negativeonlinereviews #defamation #businesslaw #legallearning #getlegallyspeaking #doughtystreetchambers Hosted on Acast. See acast.com/privacy for more information.Learn more about your ad choices. Visit podcastchoices.com/adchoices