About two-thirds of full-time workers experience burnout in the job, according to a 2018 Gallup poll. In this episode, Janice Litvin, author of the recently published “Banish Burnout Toolkit” shares her advice and insights on how to spot and respond to employee burnout and help prevent it from impacting how your company or organization responds to and manages crisis situations.

The World Health Organization says burnout results from chronic workplace stress that has not been successfully managed. It is characterized by feelings of energy depletion or exhaustion; mental distance from one’s job, or feelings of negativism or cynicism related to one's job; and reduced professional efficacy.