Pandemic recovery is in full swing. Optimism for the future and financial security are on the rise, but small and midsize business owners are still seeking assistance.

With small business week kicking off on Sunday, we are taking a deep dive into the state of small and midsize business. Here to discuss findings from a new study about small business confidence, the challenges they are facing, and how technology is at the core of solutions, is senior vice president for nationwide small business and channel chief for Verizon business, Wendy Taccetta. Wendy joins Mark Alyn on this episode of Late Night Health.

As Senior Vice President for Nationwide Small Business and Channel Chief for Verizon Business, I am responsible for driving results in several strategic areas of the business. We are focused on creating the best end-to-end wireless experience for small business owners who trust their business to Verizon.
I am also focused on developing a customer-centric Partner Program at Verizon. We understand that a great partner experience will always deliver a better customer experience. Channel Partners has called our strategic focus "a historic revamping" of Verizon’s channel program. Our ambition is to make it easier than ever before to partner with Verizon.

My team of 1,400+ employees is committed to accelerating small business growth, driving transformation across the Verizon Business ecosystem, and fostering a culture of collaboration every day. I have held a variety of roles during my 21-year tenure at Verizon, which has allowed me to build a diverse resume of experience in business and consumer sales, business transformation and sales operations. Most recently, I served as Senior Vice President, Global Commercial Operations at Verizon Business.

I am a second generation V-teamer, whose father was a field technician for 35+ years. I live in New Jersey with my husband of 17 years. When I am not working, I am baking, spending time with my family, cheering for the Yankees (or Cowboys) or planning for our next travel adventure. I currently serve on the Executive Committee for the Northeast Boys and Girls Clubs of America. In 2020, I was named a Channel Chief of the Year by CRN.

My personal ethos aligns with Verizon’s commitment to the four stakeholders: customers, employees, shareholders and society. I am a passionate employee advocate, committed to leadership development, and a champion of women and other minorities in business. I believe diversity is not only the right thing to do but that it creates a stronger company and society.

Quote I live by: “When you’ve worked hard, and done well, and walked through that doorway of opportunity, you do not slam it shut behind you. You reach back, and you give others the same chances that helped you succeed.” - Michelle Obama

I work hard to keep the door of opportunity open and am committed to sustaining efforts that will give the same opportunities to others. I am proud of the work that I have played a role in over the last 20+ years and am excited about the possibilities that lie ahead.