In the first guest episode of the new season of The Technopath Way, Sarah and Michael Kolodner, a Salesforce MVP and advocate for tech in the nonprofit space, dive into the realities, complexities, and costs of Salesforce implementation for nonprofits. They take a critical look at the new nonprofit cloud and its implications in terms of pricing and functionality for users.
Check out more of Michael's musings on his blog - Free Like a Puppy:
https://www.freelikeapuppy.tech/Learn about the Modern Classrooms Project:
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technopath.ac-page.com/the-technopath-way-sign-up00:35 Introducing: Michael Kolodner
01:45 Michael's Journey into Salesforce Ecosystem
03:38 The Realities of Salesforce for Nonprofits
04:55 The True Cost of Salesforce Ownership
06:01 The Impact of System Robustness on Nonprofits
08:01 The Pressing Technology Needs for Nonprofits
11:39 Maximizing Impact for Salesforce in Nonprofit Setting
16:23 The Challenges of Salesforce Admins
24:08 The New Nonprofit Cloud: A Discussion
28:29 The Struggles of New Product Documentation
29:28 The Pressure to Sell New Products
30:04 The Challenges of Being a Small Partner
30:30 The Overwhelming Nature of Salesforce
32:23 The Push for Nonprofit Cloud
34:03 The Difficulties of Implementing New Products
36:38 The Complexity of the New Data Model
40:23 The Price Increase of the New Nonprofit Cloud
45:34 The Struggles of Learning New Features
48:39 Closing Thoughts and Gratitude
51:16 The Success Story of Modern Classrooms Project