Ep. 97: "No Brainers" - Track Your Never Happens
Jun 16, 2021 ·
15m 55s
Nobody wants to make mistakes, but they happen. And when they do, do you intentionally identify them and make practical changes to ensure those same slip-ups don’t happen in the...
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Nobody wants to make mistakes, but they happen. And when they do, do you intentionally identify them and make practical changes to ensure those same slip-ups don’t happen in the future? Luke calls this process, “Tracking Your Never Happens.”
During this episode, Luke and his team talk about WHY tracking your “Never Happens” is critical to mitigating mishaps and strengthening your systems so you can work more efficiently and increase customer satisfaction.
show less
During this episode, Luke and his team talk about WHY tracking your “Never Happens” is critical to mitigating mishaps and strengthening your systems so you can work more efficiently and increase customer satisfaction.
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