With 20+ years working for the post office, our guest had a dream to one day own her own postal store with the ability to individualize customer service and provide guidance.

In the spring of 2019 that dream came true when Tiffany Townsend founded Ship Black, a logistics super center focused on serving black owned e-commerce businesses.

Ship Black is a one-stop-shop for startup businesses. It provides fulfillment services, education, and guidance in the customer service realm to elevate its customers’ ecommerce business and the effectiveness of their supply chain.

Tiffany is also an advocate for autism awareness, regularly volunteering her time and resources to support local organizations, and providing warehouse apprenticeship training and jobs, which helps individuals gain the necessary skills and knowledge to succeed in the logistics and warehousing industry.

To learn more about SHIP BLACK, please visit: https://shipblack.com

To receive the education you need to succeed at shipping with your business, please visit: https://shipblackuniversity.com

For a FREE Consultation with Tiffany and her team, please email: info@shipblackuniversity.com and put FREE in the subject line.

Connect with Tiffany and SHIP BLACK on social here:

LinkedIn: https://www.linkedin.com/company/ship-black/ and https://www.linkedin.com/in/tiffany-townsend-sb/
Facebook: https://www.facebook.com/shipblackco
Instagram: https://www.instagram.com/shipblackco/

Thank you for carving out time to improve your Founder Game - when you do better, your startup will do better - cheers from Boston!

Ande ♥
https://andelyons.com
#fulfillmentcenter #blackownedbusiness #supportingblackownedbusinesses #ecommerce

WHAT WE LEARNED:
00:00 Meet Tiffany Townsend
07:00 - Turning a dream into a reality
12:00 - Buying an existing business
14:00 - Pandemic pivot = mobile mailroom for Tiffany's community!
20:00 - How serving customers ecommerce needs created SHIP BLACK - a one-stop-shop fulfillment center
25:00 - Tiffany used Houston Ship Station for a seamless integration into all ecommerce platforms
29:30 - The Pound Cake Story - how Tiffany saved an act of kindness during the pandemic
30:00 - The BEST ecommerce shipping advice you'll ever receive
36:00 - Bootstrapping your business to success
39:00 - Mailing solution specialist - Tiffany's educational arm of SHIP BLACK: https://shipblackuniversity.com
44:00 - NOW is the time to fix and enhance all your product shipping needs!
49:00 - the cheapest way is not always the BEST way
50:40 - shipping insurance advice and insights
53:00 - how Tiffany serves the autism world with specific training and skills learning for folks on the Spectrum

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