Ep. 2: How to manage a complaint 101
Sep 18, 2022 ·
39m 6s
How do you respond to a complaint that comes directly to your organisation? Medical Protection’s Dr Tim Cookson, Dr Lucy Gibberd and Dr Sam King our experienced Medicolegal consultants will...
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How do you respond to a complaint that comes directly to your organisation? Medical Protection’s Dr Tim Cookson, Dr Lucy Gibberd and Dr Sam King our experienced Medicolegal consultants will guide you on the best ways to manage a complaint made directly to your organisation. Case studies will also be used to highlight key areas of importance when dealing with complaints.
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