In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Shep Hyken, Chief Amazement Officer at Shepard Presentations, about being amazing simply by being slightly better than average most of the time. Listen to more CX conversations on Ethan's podcast, The Customer Experience Podcast by clicking through one of the following links to your favorite podcast player: Apple Podcasts Spotify Sticher Google Play Google Podcasts