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Customer Experience (CX): What is CX, why is it important and how can you get started?

Customer Experience (CX): What is CX, why is it important and how can you get started?
Jun 8, 2017 · 46m 26s

In this episode of the Verizon Insights Podcast, we speak with Erin Van Remortel and Cary Cusumano about Customer Experience (CX). What it is, why is it important and how...

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In this episode of the Verizon Insights Podcast, we speak with Erin Van Remortel and Cary Cusumano about Customer Experience (CX). What it is, why is it important and how can you get started.
show less
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