Convenience Wins 5 Tips to Improve the Customer Experience
Feb 15, 2024 ·
31m 41s
Online shopping has changed the way that consumers behave. With the rise of sites such as Amazon, Ebay and Etsy consumers now expect the same effortless experience at your dealership....
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Online shopping has changed the way that consumers behave. With the rise of sites such as Amazon, Ebay and Etsy consumers now expect the same effortless experience at your dealership. Convenience now tops the list of consumer expectations and dealers that aren’t catering to these expectations will be passed over for those that do.
In this webinar, we will discuss how your business can compete in today’s convenience economy and meet the expectations that consumers now have.
Key takeaways:
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In this webinar, we will discuss how your business can compete in today’s convenience economy and meet the expectations that consumers now have.
Key takeaways:
- How to establish a convenient customer experience
- Best practices for your web presence
- Tips to make payments easier for customers
- Which communication channels your business needs to be using
Information
| Author | DrivingSales Dealership HCM |
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