Call Center Success w/ Michelle Berndt
Jan 26, 2021 ·
26m 26s
In this episode, Kamaar and George sit down with Michelle Berndt to discuss the correlation between increasing enrollment and call center success as well as highlighting the importance of customer...
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In this episode, Kamaar and George sit down with Michelle Berndt to discuss the correlation between increasing enrollment and call center success as well as highlighting the importance of customer service. Why should you put your members first? Why does the success of call centers enhance member experience? Find out in this episode of The Healthcare Business Podcast.
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