Brent Leary, CRM Essentials and Amazon on Georgia Business Radio

Brent Leary, Managing Partner
CRM Essentials, LLC

Brent Leary is Co-founder and Partner of CRM Essentials LLC, a CRM consulting/advisory firm focused on small and mid-size enterprises. He has over 15 years of IT and management consulting experience working on projects for Microsoft, Research In Motion, BellSouth, Compaq and the state of Georgia’s Department of Economic Development. Leary received CRM Magazine’s 2004 Most Influential Leader Award along with his business partner Michael Thomas. He serves on the national board of the Customer Relationship Management Association as Vice President of Technology, and as CRM subject matter expert for the Small Business Technology Task Force. His articles have been featured in Direct Marketing News, CRMGuru.com and DestinationCRM.com, in addition to his regular business solutions column for various publications, including The Network Journal and the Atlanta Tribune. Leary earned a bachelor's degree in Accounting from the University of Delaware and a MBA concentrating in MIS from Widener University. He hosts the Technology for Business $ake program, which airs on Business Talk 1160AM and www.BusinessTechnologyRadio.com. His popular blog can be found at www.brentleary.com.

Specialties: customer relationship management, workshop development and presentation, article/case study writing on the following subjects:
crm, small business technology usage, minority business technology usage, leveraging web 2.0 technologies and strategies to engage customers and prospects

Topics to Discuss:
Amazon.com
http://www.zdnet.com/article/prime-day-a-showcase-for-amazons-engagement-echosystem


Web Site / Social Media Links:

https://www.linkedin.com/in/brentleary
Twitter: https://twitter.com/BrentLeary


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