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An Open Empathetic Approach to Managing Mental Fatigue in Healthcare

An Open Empathetic Approach to Managing Mental Fatigue in Healthcare
Nov 23, 2021 · 51m 36s

Dr. Hany Y. Atallah, Chief Medical Officer at Jackson Memorial Hospital , never wanted to go into administration. The last thing he wanted to do was wear a suit every...

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Dr. Hany Y. Atallah, Chief Medical Officer at Jackson Memorial Hospital , never wanted to go into administration. The last thing he wanted to do was wear a suit every day.
But over time, he recognized the transformational power of being in a position to identify a problem and to bring together the people who can fix it.
In his administrative career, he has confronted many problems from massive water leaks inside Grady Hospital that shut down a third of inpatient beds to COVID and the mental fatigue that accompanied civil unrest.
Through it all, he has kept one priority in focus: Providing exceptional patient care.
We discuss:
Making operational adjustments during an internal flood at Grady Hospital
How leadership at his hospital managed rising mental fatigue
Transitioning from departmental head to a healthcare system head at Jackson Memorial 
Inherent frustrations that come with healthcare administration


To hear this interview and more like it, subscribe to Heroes of Healthcare on Apple Podcasts, Spotify, or wherever you listen to podcasts.
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Author Sweet Fish
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