Ryan Hentges, Minnesota Valley Electric Cooperative (MN)

Minnesota Valley’s data resources have increased a thousand times in ten years, with the co-op now capturing 480 million records a year from its business. Ryan describes how technology helps the co-op meet the diverse urban and rural needs with the philosophy, “a member class of one.” He talks about the co-op’s focus on gaining value from its data, managing the challenges of “blinks,” technology for consistent business processes and how technology is guided by its strategic plan.