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4 Tips to Optimize Client Experience with Automation in the Service Industry

4 Tips to Optimize Client Experience with Automation in the Service Industry
Oct 26, 2022 · 38m 27s

Join me and Adrian Rodriguez, a 15 year tech inventor with more than 80 patents from his tenure at IBM and Toshiba, as we dig into how franchise systems and...

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Join me and Adrian Rodriguez, a 15 year tech inventor with more than 80 patents from his tenure at IBM and Toshiba, as we dig into how franchise systems and the service industry should be automating optimal client experiences with AI, machine learning, in-channel messaging, and more.

Key Takeaways:
1. Engage your clients where they connect with you - stay in-channel
2. Be attentive to them - Speed2Lead is king
3. Consistently qualify them, so you know who is the right priority to invest your limited human capital to engage
4. Make your engagement process as frictionless as possible
5. Engage your prospective employees with as much discipline as your prospective clients

To listen to more franchising experts share the secrets of the trade from marketing to operations, listen to more of The Advisory Board podcast episodes here: https://www.spreaker.com/show/the-advisory-board , or on Apple, Google, Audible, iHeartRadio, or anywhere else you like to listen to podcasts.
To learn more about ClientTether, visit us at www.clienttether.com
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Author Dave Hansen
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