Where were you in 2011 when LMFAO's Party Rock Anthem was THE song? Were you jamming your heart out, or like Netflix, were you making a major CX blunder? Find out why CX Leadership is so critical to CX ROI and success.

Did you know that you can also read CX To Go episodes as published articles, watch them as videos on YouTube, and discuss them on our community forum? Find all of these options at thepodpirenetwork.com/cx/cxtogo.