🌑 LEADERSHIP: Customer Concern Flowchart
Jun 3, 2017 ·
6m 49s
Beginning of Transcript: In this episode we talk about customer concerns. Concerns could involve questions, problems, and complaints. Sources: Organizational Behavior, 10th Edition, Kreitner & Kinicki Image source: http://www.waxingandwayning.com/2017/06/customer-concern-flowchart.html
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Beginning of Transcript:
In this episode we talk about customer concerns. Concerns could involve questions, problems, and complaints.
Sources:
Organizational Behavior, 10th Edition, Kreitner & Kinicki
Image source: http://www.waxingandwayning.com/2017/06/customer-concern-flowchart.html
show less
In this episode we talk about customer concerns. Concerns could involve questions, problems, and complaints.
Sources:
Organizational Behavior, 10th Edition, Kreitner & Kinicki
Image source: http://www.waxingandwayning.com/2017/06/customer-concern-flowchart.html
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