#210 Embedding service design with Marc Stickdorn

#210 Embedding service design with Marc Stickdorn

From: UX Podcast
0 0 4 months ago
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Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations. We discuss how service design is design, our over-focus on processes, tools and methods, the ROI of service design, how to know...

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