Banks and credit unions certainly need to follow the digital tracks left by consumers to meet and anticipate customer demands. But as Fiserv’s Jon Rosner tells Karen Webster during this "Walk to the Elevator”, a fresh attention to service can also lead to more revenue.
Banks and credit unions certainly need to follow the digital tracks left by consumers to meet and anticipate customer demands. But as Fiserv’s Jon Rosner tells Karen Webster during this "Walk to the Elevator”, a fresh attention to service can also lead to more revenue.
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