#14 The rational and emotional sides of Customer Experience w/Annette Franz

Customer Service Culture [EN]
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#14 The rational and emotional sides of Customer Experience w/Annette Franz

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In this episode I'm hosting Annette Franz, Customer Experience expert, talking about what brands need to do in order to achieve excellent results using CX.

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Read full article here: http://bit.ly/Podcast-14ENG
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7 years ago #business, #customerexperience, #podcast

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