Leslie Clark joins Dr. Roger & Friends to discuss part one of our two-part series: What the New Older Adult Wants — Myth-Busting Senior Living. Leslie is the Sales Director at Masterpiece and has more than 20 years of experience in the hospitality and senior living industries. In this special Bright Side episode, Leslie shares what's missing in the sales process and messaging, and how to better serve older adults through inclusiveness, active listening, and engagement. (Questions? Contact Leslie via email: Leslie@mymasterpieceliving.com.)