Better Businesses, Better People—Minter Dial—Author of Heartificial Empathy Putting Heart into Business and Artificial Intelligence

Better Businesses, Better People—Minter Dial—Author of Heartificial Empathy Putting Heart into Business and Artificial Intelligence

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Over the past couple of decades, there’s been a marked decrease in the number of people who perceive empathy both in their own actions and in their interactions with others. Many people are quick to blame automation and the prominence of technological devices—which could very well be big contributors—but ultimately, the lack of empathy is being reported by people in people-dominated industries. According to Minter Dial, running a good business means being empathetic toward customers, which ... See More

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