Your online ratings are very important since more and more people are shopping for and researching products and services online. To increase your rating, and improve your marketing efforts, you need positive online reviews, so asking your customers for their input can really make a difference.

Not sure how to ask for a review? Especially how to ask for one without sounding awkward or needy?

Much of the time, customers will leave reviews without prompting. It’s so easy nowadays to just hop online, write a quick review and make it public. Even the bad reviews; they’re there for everyone to see. But, instead of ignoring reviews, good or bad, you can use them to build your online reputation and business, and improve your customer service.

That’s what you’ll learn in this podcast – how to ask for customer reviews and use them to your advantage.

Getting the Review

Don Campbell has spent many years researching customer-driven marketing. As the founder of both www.Expand2Web.com and www.GetFiveStars.com, Don knows the importance of getting online reviews firsthand. In this podcast, he shares his knowledge about word-of-mouth referrals and explains how all online reviews can help a business grow.

Host Kimberly Henrie sits down with Don to discuss the importance of online reviews and how to go about getting them. Don provides useful tips to consider when asking your customers for a review and explains how reviews will help your business develop a strong online presence. He also talks about:

- Setting up a manageable system to gather more reviews.
- Using the Feedback First Approach to improve your marketing strategies.
- Focusing your efforts on the right websites to get the reviews you need.
- Getting your customers to the online locations where you want your reviews to appear.
- Not trying to beat the system – be honest with your customers about your online reviews.

What You’ll Gain

Get the most out of this podcast and start taking your company reviews to the next level. Listen as Don gives some great advice about asking your customers for online reviews. You’ll also get some background info on how online reviews work and a few tips on encouraging your customers to give you reviews. There is so much value in the customer review; this interview will definitely benefit any business owner looking to build their customer base and grow their business.

So, take a few minutes out of your day and let Don help you get the most out of your online reviews, so you can strengthen your online footprint and increase your business.

Still have questions? Need some help getting started? You can contact Don at support@expand2web.com.

You can also find Don Campbell on:
Website: http://www.expand2web.com/ and http://www.expand2web.com/getfivestars/
Twitter: https://twitter.com/expand2web