Artificial Intelligence & Avaya A.I. Connect: 5 Focus Areas in CC

@Avaya is investing in the future of communications and #AI (artificial intelligence) is gaining influence in how businesses and customers interact. Some is readily visible in consumer products that are becoming more and more pervasive, but there are tremendous advantages gained through AI deployment in business technologies.

In this 8&Out interview with Jon Alperin, Director A.I. Connect & DevConnect Program, we discuss AI, the key elements of AI impact, and the 5 key areas of focus ... See More that Avaya is applying in #ContactCenter.

As a special feature, we will later share the full interview with Jon, which expands on the Avaya AI Connect program and the opportunity to leverage AI.